General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

where do you find the puk code?

my phones locked, and i dont have a clue where to find the puk code? does anybody no where it is?

O2 3G coverage

For the past 5 years i've been on Orange and always been very happy with the 3G signal i've had - i live in Stafford and work in Telford and never really had anything less then full 3G coverage in these areas. I moved to O2 because of the iphone but ...

O2 suprises

Is it just me or are the O2 suprises another way of getting money. Good to see O2 differing the prizes, but why add ones that cause you to spend more money.Not happy at all, why do i want a spa day, a make up session or a free music track.Has anyone ...

Personal Hotspot/Tethering iPhone 4 in non 3G coverage area

I am getting moved onto the new tariff that allows tethering on 3 April. Because I want to be able to occasionally use my wifi only iPad in a non wifi area, so the new tariff is ideal for me has it works out cheaper than to purchase a 3G & wifi iPad ...

Requesting "proof of purchase", absolutely appalling

Bit of a rant.Phone was stolen last week, rang O2 to block immediately which they did. Said they would send a proof of purchase confirmation through email and post to give to the insurance. Never arrived (gave it a week), so rang up and they said the...

Credit Referral

Can somebody please tell me who I can contact regarding a credit referral for an O2 contract ?I applied for a new contract though a third-party and was declined.Thanks

Not Happy

After two and a half years on Home Broadband Premium @ speeds of 11Mb plus download and 1Mb upload problems started last week. The router started dropping out and re syncing up to 900 times, 2nd line tech said it was a record for him!Anyway they did ...

Network outage in Bathgate/Edinburgh area, for calls???

I have an o2 mobile phone, and all evening since 10pm, I have been unable to call out or send/ receive texts, 2G network...but 3G network is working for internet fine...I checked o2 service status and it says there is no problem with servce. But earl...

Ten pound contract change back help?

I have a contract with O2 obviously and I top up 10 pound a month and get unlimited texts and 10 pounds to spend on what ever. ( Calls ect.. ) I got a text from O2 saying, ring this and you will get unlimited texts and 100 minutes but will cost you y...

O2 repairs

Hey, I Sent my phone off to be repaired and i've tracked it and says its been despatched, but I was wondering if anyone knows roughly how long it will take to get to me now its at this stage.Thanks