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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Personal hotspot

I am trying to set up my personal hotspot however when I do I get a message coming up saying "to enable personal hotspot on this account, visit http:www.02.co.uk/iphonehelp/modem"So I go to this and it says 'file not found' Can anyone help please????...

Anonymous by Not applicable
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O2 phone repair con

I bought a refurbished Xperia u from O2 online. One evening it was running laggy so I shut it down only to find it would not turn back on. At this point I had owned it for 7 weeks. I tired charging etc but no luck. The phone is hardly ever used as it...

Anonymous by Not applicable
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Resolved! Gogle ????

I'm using Chrome v.26.0.1410.64 and have spotted this at the bottom of any Google search I make. The spelling is correct at the header. Also it shows just one page number and "Next". I thought I'd picked up some malware but all the scans come up clea...

Gogle.PNG
Anonymous by Not applicable
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UK 3G coverage is poor by comparison - why??

I've just spent a few months in Australia and South Africa. Not surprisingly I chose not to roam on my 02 account but bought a local PAYG sim for each country respectively and got a local number.In South Africa my carrier was Vodacom and in Australia...

Anonymous by Not applicable
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Cheap PAYG SIM only deal

I'm looking for a cheap deal for an unlocked phone for very elderly relatives and stumbled on this site which may be of use to other people.....it's a ittle out of date but when you click on the relevant network provider link you can check current pr...

Anonymous by Not applicable
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conecting to TomTom Go920

I recently changed to o2 from Virgin and set out to reconnect my phome to my GPS - TomTom Go 920. I connect to the phone with no trouble but when I set out to connect to DATA services I keep getting a message on the phone saying 'Subscribe to packet ...

Anonymous by Not applicable
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Resolved! Reducing monthly tariff

Does anyone know the best way for me to go about reducing my tariff to the very very minimum amount I have to pay?Basically, I've moved to Australia and am not planning on using my Iphone at all, simply for prices. I only got here 2 days ago but alre...

Anonymous by Not applicable
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iPad & people with learning difficulties=success

As some of the regulars know, I have learning disabilities, I myself do have some ability greater than others with learning difficulties. Most of my friends or people who have them including myself have found the iPads to be of value. The apps & game...

Anonymous by Not applicable
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  • 37 replies
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Resolved! £100 M&S voucher

I ordered my broadband over a month ago and was told my voucher would arrive within two weeks, I still haven't seen it. Has anybody else had the same issue?

Anonymous by Not applicable
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  • 4 replies
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