Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Had a knock at the door yesterday from a Sky salesman, he said he was in the area & that as I was a former customer he wanted to see if he could interest me in a new deal. I said I had never been a Sky customer, he asked if I had been an O2 home phon...
I maintain the email filtering software at my place of work and noticed a number of emails supposedly from O2 Customer Care had been blocked. On checking the emails I noticed that they are indeed fake and by clicking on the link in the email and ente...
I recently had a number appear on my bill which I didn't recognise but had been called numerous times, mostly within seconds of each other. It is also an O2 mobile number and when I did intentionally ring it to see who it belonged to, it went to voic...
I got an iPhone 2 months ago for £27 a month. The only reason I went with O2 is because I was still paying off another contract on another phone and because of where I work I had a code that would credit my account something like £160 so I wouldn't h...
I've noticed O2 have increased their prices by nearly 100% per minute rate if making or receiving calls whilst in Turkey. They use to offer an International Travellers Service which I had on my account free of charge. Now it's disappeared and apparen...
Can anyone tell me how to block a specific incoming call. I have a galaxy y and am on a pay monthly tarriff
Bit of a strange question, do O2 ever publish how many of each phone they have sold over a certain period or are known to be active on their network? Is there any way of finding out this information? I was just having a wee think and I reckon that so...
I can't find a recent one of these topics so wondering if this may help..Iv had no service on my phone since 1am. Iv turned phone on and off. And checked the website. Said no problems in my area!!Can anyone tell me what could be wrong.. Obv can't rin...
It's incredibly annoying that it auto connects to a O2 hotspot when you're in range. All your data stops because you're not properly signed in until you open your browser. This is fine if you're in a cafe etc and actually want to use the hotspot but ...
please read the following and comment..am I the only person who believes that these chat advisors are poorly trained in all aspects of customer service??? Welcome to O2. Someone will be with you soon. You're through to 'O2 : Panky' Panky: Hello Emma....
