This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by • Former Staff
  • 43794 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by • Level 94: Supreme
  • 35665 Views
  • 45 replies
  • 6 kudos

Resolved! no internet connection

Hi, i have a samsung galaxy s2 on contract and for the past few days i have not been able to access my internet. It cant be to do with signal etc as my calls and texts are working fine. Everytime i try and go online it says "no network connection. Ca...

Anonymous by • Not applicable
  • 7733 Views
  • 5 replies
  • 0 kudos

Resolved! Transferring from iphone 5 to Samsung Galaxy S4

I have just upgraded from iphone 5 to Samsung Galaxy S4. Can I transfer all my music, pictures etc from the iphone to the Samsung Galaxy. If so, is it easy to do? I really don't want to lose anything off my old phone, and want to transfer everything ...

Anonymous by • Not applicable
  • 1281 Views
  • 2 replies
  • 0 kudos

Resolved! What is the point of O2 Priority?

I have been so frustrated with the password reset function (or lack of it) that I would like to cancel all the irritating Text messages O2 keep sending to me with offers that do not really exist.

Anonymous by • Not applicable
  • 1100 Views
  • 2 replies
  • 0 kudos

Resolved! NHS DISCOUNT ON CONTRACT

Hi, I currently work for the nhs and just wondered if anyone knew if there was a discount from O2 for working for the NHS and taking out a new contract, maybe discount off line rental etc. I have been told various things so just wanted to get it clar...

Anonymous by • Not applicable
  • 64547 Views
  • 2 replies
  • 0 kudos

Resolved! customer service

I called last week folowing a webchat with one of your advisors. When I called I asked for a manager to call me back, which i was told would be arranged for 4.30 the following day (Thursday 1st Aug). This has not yet happened. I'd like to know how to...

Anonymous by • Not applicable
  • 1196 Views
  • 2 replies
  • 0 kudos

Resolved! Worst customer service

This has to be the worst customer service I have ever had. I have been a loyal customer with o2 for years and I cannot understand why they are doing this to me. I lost my SIM card 2 weeks ago and used the chat service to report it stolen and order a ...

Anonymous by • Not applicable
  • 1933 Views
  • 9 replies
  • 1 kudos

Resolved! Private Number calls an 2am

Morning Everyone,A week ago I was waken up by 10 private number calls at 2am, to few of them I have answered and did not receive any speech, instead people on the other side decided to play aliens with me and made some sounds. I spoke to O2 advisor, ...

Anonymous by • Not applicable
  • 7548 Views
  • 9 replies
  • 0 kudos

Resolved! O2 Chat service and Website

Is anyone else as frustrated as I am with the O2 chat service? I have no problem with the gurus per se but with the system itself. I have just spent over 30 minutes on a chat line to resolve a problem that would have taken 2 minutes on the phone. I t...

Anonymous by • Not applicable
  • 1051 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top