This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by • Former Staff
  • 42229 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by • Level 94: Supreme
  • 34183 Views
  • 45 replies
  • 6 kudos

Resolved! Can I cancel my contract within 7 days?

Hi guys.I bought this iPhone 5 on Monday. I got told by an O2 salesman that I would have A) good reception and signal in my area and B) it would also be covered for 3G network access to the Internet. However it does not have either. I bought this pho...

Anonymous by • Not applicable
  • 1909 Views
  • 3 replies
  • 0 kudos

How to contact customer services?

Hi, sorry to hack into your thread but does anyone know how to contact customer services without paying an arm and leg to telephone them? I'm 77 years old and took out a contract two weeks ago with O2. My phone has not been delivered and they tell me...

Anonymous by • Not applicable
  • 2022 Views
  • 4 replies
  • 0 kudos

Cancelling contract impossible.

I have been trying to get through to customer services for 3 days. How ridiculous is that? Ideally I want to get my PAC code but now I don't really care. I'd just like the courtesy of speaking to someone rather than listening to music for hour on end...

Anonymous by • Not applicable
  • 7259 Views
  • 32 replies
  • 2 kudos

Resolved! O2 is essentially robbing me!

I have been on a two year contract with O2 now for almost three years. How?O2 made an error with the year of expiry for my contract. Thus I was unable to end my contract on the correct end date. They therefore continued to take money out of my accoun...

Anonymous by • Not applicable
  • 4309 Views
  • 5 replies
  • 0 kudos

Charged £228 for perfectly working lease phone

Really hoping you can help. I really need your assistance.In December 2011 I took out a lease contract with O2 for a 16gb iPhone 4S. I used this phone for a year, without fault and continued to look after it. When it came to return the phone in Decem...

Anonymous by • Not applicable
  • 2721 Views
  • 13 replies
  • 0 kudos

sale to Sky

I am very disappointed to learn that O2 has been sold to Sky. I do not want to be paying any money to Rupert Murdoch or any of his companies so I shall be making enquiries about transferring to another company for my mobile and home telephone and bro...

Anonymous by • Not applicable
  • 13338 Views
  • 115 replies
  • 12 kudos
Top