Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
When I go to My O2 and selct my device to be able to check my account there is a section headed Device Plan and it contains a link Make a Payment, which I assume is to facilitate a monthly payment or indeed to pay off the outstanding balance owing in...
Hi all. I'm a new addition to the forum, just wanted someone elses opinion really. I'm at the end of my contract within the next 2 weeks. Ive been a loyal customer of o2's since the old bt cellnet days. As im in the retail sector and deal with "custo...
I just received this sms from o2 this morning. Which begs the question, is it fish fingers and custard for dinner tonifht again?But to be serious has anyone else in the fife area received this text?
Hi all, just came back to 02 after a long break.I purchased an s5 on a 4g contract, but just can't get used to it, so have fallen back to my iPhone 5 for now (had to change the apn though)Will be buying a sim free iPhone 6 in a few weeks, so have a f...
Is it just me or does O2 log you out when you go from the O2 Community to My O2 and vice versa? It happens on my computer (IE) and my iPad. I tend to only use the O2 Community on my iPhone and the My O2 app instead of the website.
I know that o2 are very slowly rolling out 4g to the UK, however why does this mean that the 3g coverage in my area is unusable?In the city of Newport and Cardiff south Wales the 3g coverage is soo that it is next to useless, if it went for WiFi you ...
HiI had a Nokia 1520 with 4G. I have now bought an iPhone 6 and have placed my sim card. I am not able to get 4G and also my the 3G network I have in the iPhone does not work. Please advice what to do as I am very much annoyed about this.
Hi guys, how’s your day going? One of the things we have been working on is a promo image slot that is going to be placed at the top of the forum thread pages soon. We have some options to choose from that I’d like to get your input on before we push...
Hey people just wondering what time UKmail deliver up to? I think it is 8pm but I just want to make sure before I get all my facts together to have a nice long email written up. Ordered a Sony Xperia Z3 on Thursday night before 10pm, next day got a m...
ok so I'm not sure if anyone else has had this problem but I have upgraded had the phone for just over a week but the SIM card not seem to work and the number does not exist. When contacting 02 I have been told that my number has moved to pay as you ...
