Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
There is no 4G coverage in the above area which is part of greater London!! Can anyone from O2 explain why Im paying for a 4G service and not getting even 3G???????????
Hi, recently become aware that 02's adult content block still allows minors to access hook up sites such as:I know 02 remove websites that aren't inappropriate, but given that these sites appear to allow people to post graphic pictures and videos of ...
The live chat option is supposed to be available between 7 and 11pm. However I have been trying to use it since 8.30 pm and it is not available. Have used it before and found it really helpful. Any ideas.
so apparently O2 has the best customer service http://www.whatmobileawards.co.uk/past-winners/2014-winners/ umm.....yeah i'm not too convinced!!!
Hello, I joined O2 on a 12 month pay monthly contract June 2014. I joined via a referral where I should receive £40 in Amazon vouchers and the person who referrs me gets the same. I received a email on 13th August to say my account had been validated...
Hi guys, So, as you know, we get lots of great reviews on the community, either independently or as part of 'Try the Tech'. I also mentioned a potential template that could be used, as we are looking into how reviews can be shown around the O2 site. ...
Hi guys, I need to do a bit of investigating. I've heard from a few members that they have experienced issues with signing into the community. The issue is that you enter your login credentials, but are then re-directed back to the sign-in page again...
Hi guys, We all know about customer service and how it is used as a tool within companies to interact with customers. One of the great things about this community is that the team and I can talk to many of you on a singular and personal level, either...
HiI was wondering how I can change my IP address for my O2 iPhone or does it change all the time due to using mobile broadband on my phone .Thanks
hi alli am about to upgrade to the note 3 from the sg3 i want to change the firmware to the unbranded one ie no o2 at start up /shutdown (i did this with my sg3 after help from members on here ) can anyone help thanks
