General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Website feedback

I hope this is the right place to pass feedback on to the web / back office team because I'm rapidly losing patience with O2. The long running problem I have is with my username. Every single time I login, the website prompts me to use my email addre...

disappearing data

Hi, I've been trying to sort out where my data allowance disappeared to, without much success. I recieved a text this morning that I had used 80% of my allowance, which I found hard to understand as I hardly use it at all, partly because I have such ...

Resolved! Cambourne area mast maintenance

Hi, There is a mast maintenance in the Cambourne area and all I have is a flaky GSM coverage (no data coverage). Since I work there this means that I am practically unable to use my phone/tablet all day. Anybody has any idea when the maintenance is o...

Resolved! Cancelling contract

How do I go about cancelling my contract it ends on 9 th April and I would like to give them a months notice thanks

Moto 360 Review

My experiences/review of the Moto 360/Android wear... Moto 360 build and feel: Not too large even on my small wrists, feels comfortable and looks good. Usability: Android wear is currently very limited in lots of ways. For example, coming from a Sony...

Got a wrist tattoo? Don't bother getting an Apple Watch!

According to some reports Apple Watches sensors don't work if the owner has a wrist tattoo! http://uk.businessinsider.com/apple-watch-tattoo-issue-heart-beat-wrist-detection-2015-4p://uk.businessinsider.com/apple-watch-tattoo-issue-heart-beat-wrist-d...

How shocking are o2!!!!

I just wanted to know if anyone else has been having problems with o2 at the mo? ive been an o2 customer for over 12 years and the last few months have been hell! the conversation I have just had with customer services has made me so mad I had to wri...

O2 Gurus: We want to hear from you!

Hi guys,I’m sure many of you know what O2 Gurus are and how they can help you with almost any issue or advice that you need, and we’d love to hear your thoughts on them!The can offer great advice, entertaining videos and even store sessions to keep y...

Resolved! LEAVING O2

Hello allafter nearly 18 years with o2 formerly cellnet I have become somewhat dissilluisoned with them and am thinking of leaving at the end of next month when my contract expires. Would I be correct in assuming thata 30 day notce period is needed o...

rubbish

All I have is trouble with o2 I was on hold for 1 hour 47 minutes what a joke still never got in touch with anyone then the website is no help how do these people run a business