Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Since I was migrated to O2 from Virgin and ported my number, I cannot send or receive texts. I have spoken to O2 customer service staff on Nov 9th, Nov 13th, Nov 15th and Nov 17th. Each time they have said that they would escalate the issue and get b...
I keep noticing a lot of people pushing people to make complaints using Resolver. But thought I would share and it maybe worth pointing out to people that Resolver will spam them, even when they have ticked the box for no marketing (taking a leaf out...
Samsung a53 has no problem, also using the Samsung s22, the s22 is not providing audio directions when in google maps ??
On 30oct23 I spent £30 of my O2 Rewards on an Amazon gift voucher. I have not received any correspondance. I need a claim code to redeem the voucher. I spent nearly an hour on the phone & spoke to 6 different people. I was eventually told to contact ...
Hi guys, having issues with data roaming when in the south of Ireland. I have two phones, both pay and go, both on the same tariff and only one of them seem to work in the south. I have tried switching over the sims into the other phones but the prob...
When I click on my number to see my account details, tariffs, billing, usage etc. it looks like it is loading correctly then suddenly all the information disappears and I'm left with just the the top banner and bottom banner of the webpage with none ...
Where they pushed or did they jump? https://amp.theguardian.com/technology/2023/nov/16/apple-iphones-android-google-rcs-texting
I recently traveled in Japan and found the O2 data was so slow it was unusable even though I had set up the Travel bolt on, at £6.00 per day. Map apps would take many minutes to load and web searching was all but impossible. After a few days of this ...
Visiting New York next month and can see there is a £6 per day travel bolt on. As there are 4 of us on O2, this is pretty expensive. I've seen eSim options (e.g. Airalo) with 2gb and 3gb for $8-11 vlid for 30 days. Has anyone any tips on what is the ...
I was forced to cancel a monthly contract (basic O2 incompetence / customer services telling virgin-style lies).O2 threatened baliffs for non-payment (of a debt that I did not owe)O2 deliberately make it difficult to get in touch with them.Eventually...
