Discussions & Feedback
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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Dumfries & Galloway Royal Infirmary

Extremely dissapointed to discover that O2 have declined to provide access to the brand new Dumfries Hospital that has just finished being built on the outskirts of Dumfries.Seeing that Vodaphone and EE have agreed to provide coverage using the in-bu...

Broadband wifi

What's the major difference's between the Huawei 4G pocket hotspot and the plus?

Anonymous by Not applicable
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Great customer service from Leeds Briggate store staff!

Hi, I just wanted to write a quick message to express how grateful I am for the friendly and professional customer service myself and my friend received the other day when shopping for a new Payg phone on Tuesday the 12th of December 2017. We had a s...

Anonymous by Not applicable
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Praise

I would like to say a big thank you and ask for Roger Hughes sales/telephone support assistant to be recognised for his help in sorting out my sales order today. I had tried to order a phone and completely mucked up the whole thing on the internet an...

Anonymous by Not applicable
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  • 6 replies
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iPad Pro Contracts - Always OOS

Is it normal for the iPad Pro's to be out of stock constantly for the lower Gb? It was in stock when I was making plans for my upgrade and now it's only ever the 256Gb one, which is not the one I'm after. Hoping it becomes available sharpish!

Anonymous by Not applicable
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Feedback

I really cannot find anywhere to give feedback so I am going to give this a go.After receiving a text saying that my contract was up for renewal I thought I would check this out on my 02 as thought this couldn’t be right. I checked this and 02 were o...

Anonymous by Not applicable
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  • 5 replies
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Very good customer service

Hello, I just wanted to leave some positive feedback for one of your staff who gave me a call back regarding setting up a new contract and upgrading numbers. His name was Mark Collier and he called from Telefonica. He was extremely helpful, honest an...

Anonymous by Not applicable
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  • 4 replies
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Poor Reception

I have very poor reception on my iphone 6 (1-2 bars) & have tried everything to have it improved - new sim card, re-setting &&&& but without success. Can anybody offer any help or advice before I depart from o2, please?

Anonymous by Not applicable
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Dbrand

https://dbrand.com/skins/how-to-apply/lg-g6 So I'm thinking about this kit. Any opinions. It comes with many design variations, Not sure about the durability however it certainly makes your phone stand out.

anticpated by Level 30: Meditator
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  • 6 replies
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