Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Yet again a little bit of bad weather and everything is slow!! Phone mast not working correctly so have limited access to the Internet! Takes ages for anything to load! It's not just a one off if 9 times out of 10 as soon as we get a hit of bad weath...
Out of intereest, I followed a link from Facebook to save £120. Anyway, it took me to the phone analysis where you answer questions and it recommends a device. It recommended the Huawei P9 based on my answer "the bigger the better" which at 5.2 inche...
About 2 hours ago I received a text form O2 telling me that I had esarler received a another text, from someone else that containes a malicious link. Consequently O2 have reset my password and will send the new one to me. Abou an hour later I did rec...
Does anyone know how O2 work out the "Recommended for you" options when you try and upgrade on-line?I have a Windows Phone (I know I'm sad) on a £24/month Tariff.My "Recommended for you" options were an iPhone 7 at £45/month, an iPhone 7 plus at £50/...
I have had a problem with my 02 device receving calls ever since I first upgraded and have received lots of unhelpful advice ever since I've rung 02 (have you tried switching voicemail off and on, etc). It has been very frustrating. After a year and ...
Can O2 please explain why Freenet Digital via O2 has decided to add £4.50 every week to my young son's bill every week since August? I have not been informed of this hidden charge and not authorised this. I would expect this to be refunded ASAP. Plea...
Hi, I recently rang "118 118" from my pay as you go mobile and was on for a duration of 2 minutes. the call cost me £12, has anyone else had this problem and think that this is way too much to charge for a 2 minute call? how do I go about talking to ...
I have struggled to sign in this afternoon/evening got a page up sayingIt looks like something's gone wrongWe're looking into it and hope to get it fixed soon.Go back to the previous pageGo to our homepage All i have been doing is trying to sign in a...
Does anybody else have major problems with O2 reception in post code area WS9... ?We hev 2 iphone mobiles in this house and reception is awful. All other networks seem ok
On the 29th December I upgraded my tariff (another 12 month sim only)As soon as it went through I checked my contact preferences to make sure they were unchanged. The only one I wanted information about was O2 Priority. Everything was in order and re...
