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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Resolved! Data allowance SMS message

For about the last six months my data allowance SMS message received about 10 past midnight on the day of the reset has come through reading "You've used up all your UK data allowance...." etc Now firstly, I haven't. Even if this was in relation to t...

Anonymous by Not applicable
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Resolved! Can no longer add data to my account

Hi As of two days ago I can no longer add data bolt ons to my monthly account. Seriously annoying... I don't want to upgrade to the next level. So I am just sat here without data for a few days. Changing the terms of service mid way through my contra...

Anonymous by Not applicable
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Tsb adding Android Pay support.

You asked for Android Pay™. So we’re launching it soon. Hello,Good news. We’re launching Android Pay in the next few weeks because you told us you’d find it handy.Android Pay lets you make quick, easy and secure payments on the go. All you need to do...

viridis by Level 56: Guvnor
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Like new..?

Is this just a rebranding of refurbished? Appeared today that I noticed. Gives you the options of "perfect" & "almost perfect" Like New A great range of phones, for less. That's what you get with Like New. Our second hand phones are checked over and ...

viridis by Level 56: Guvnor
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Resolved! late payment

today I received letters telling melate payment then i just got a text an they have cut off incoming calls how am I supposed to pay the bill if the call just shows call baring

Anonymous by Not applicable
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Resolved! How do i complain

Me and my husband was woken up last night at 1.23am with a text from o2 telling me my data was low, it frightened the life out of us we thought there was something wrong we our children. o2 should make sure these messages come through at a reasonable...

armo31 by Level 1: Joiner
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The pre-order process for the Samsung Galaxy Note7

16 August 2016. The BIG day. Woke at 6am to order from Samsung. By 6:10 was ready to hit someone. Realised that it was me needed hitting - I had HTTPS everywhere switched on, and that prevented the Samsung web site from correctly adding the phone to ...

2016-08-18 quidco carphone warehouse offer.PNG 2016-08-19 Carphone Warehouse front page advert for Note7 says free vr headset but has tiny note1.jpg 2016-08-19 Carphone Warehouse front page advert for Note7 says free vr headset but has tiny note1.jpg 2016-08-19 (2).png
Fellwalker by Level 9: Fired up
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Rootmetrics mobile survey

Oh dear. Not good news - o2 comes last in survey of the big 4 networks. Apologies for the source: http://www.dailymail.co.uk/money/bills/article-3768830/Best-worst-UK-s-Big-Four-mobile-network-providers.html

gmarkj by Level 66: Unequalled
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Resolved! international favourites

I have the favorite international fare but I can not make calls abroad, this morning I went to the store, but did not solve the problem.

melani by Level 1: Joiner
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Resolved! Upgrade as a sharer

HI Guys, Is it possible to upgrade a phone which has no data in its own tariff but is using data from another device. All the upgrade tariffs seem to come with data. I would like to upgrade the phone but not change my tariff...which is minutes and te...

Anonymous by Not applicable
  • 3728 Views
  • 9 replies
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