Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Has anyone else felt like they have been sneakily charged £5 (£4.99) a day for o2 travel outside Europe ? I signed up for a 4 day trip in Greece in May and received one text message, the charge here being about £2 a day. In July I went to Canada for ...
Hi there, Just wanted to thank your Customer Service team for possibly the quickest and easiest call I have ever had. Danver (apologies if I may have spelled it wrongly) was wonderful and such a joy to talk to. I hope your team gives him a well-deser...
My girlfriend had a bad experience with O2 customer services last week, and as a consequence, she will port her number away as soon as the 12-month minimum contract term finishes in early October, despite having been an O2 customer for almost 10 year...
Be aware of a scam. I received an e-mail pretending to come from O2, with the title "My O2 Business - Your O2 Bill is ready" but coming from a completely different source.This downloads a MSWords file with a "click here" pretending to pen it up for v...
Hire Internet ExplorerFor many years Ive used IE on my PC (now win 10)IE was on my LINX windows tablet. I leant said tablet to a family member while away on a course for 2 weeks. He set up his own account.Info only) There now seem to be 2 of my accou...
Hi CommunityThis one is going back from March 2017 but I will be brief. One Plus 3T refresh contract taken out Feb 16th this year. Having some problems with the phone so called O2 in March and reported it faulty. Information given by Customer Service...
Hey everyone, I've been thinking about wearable technology and how it's becoming more and more widespread over the last few years. I'm starting to see more people using wearables as a standard part of their tech library. It seems the most popular dev...
Anyone know why this snippet works if you are logged-in to O2.co.uk, yet the links to billing etc on it stop dead? Could this be the missing ink to the View and Download Bills....? http://mmsi2legacy.o2.co.uk/
So after returning a tablet, well within the 2 week cooling off period, my husband is still being charged for it almost 4 months later. We were assured over 5 weeks ago we would be refunded and charges would be stopped. Complete bull. Now one week af...
After upgrading three phones in May, myself and my Daughter upgraded our data tariff, I went from 500mb to 6gb, and my Daughter, 500mb to 1gb. The problem started when she got down to using 500mb, the data just wouldn't work even though she had 1gb. ...
