As it’s my friend that’s going through it I can’t give you the details.
This twitter thread will lead you to your social media team who are
fully aware as she is on the thread.Thanks for any help you can
I’ve just been reading those horror stories. It was reported to O2 last
week but it doesnt seem a big deal to them. Their fraud department only
works 9 - 6 Monday to Friday and Customer Service say they can’t do
anything about it. The ‘lost phone’ sc...