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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 60311 Views
  • 234 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 42691 Views
  • 45 replies
  • 6 kudos

What kind of phone case are you using?

Hey guys, Thought it would be interesting to ask if you all are using a case or some kind of protective cover for your smartphones or tablets? If yes, what kind of case or cover is it? I'd love to see a photo of it too if you have one! There's a few ...

Marjo by Former Staff
  • 5864 Views
  • 11 replies
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4 October coverage

Is there a general outage on the O2 system this afternoon? O2 site and phone network failing...

donnybhoy by Level 1: Joiner
  • 8130 Views
  • 23 replies
  • 2 kudos

Signal

Shocking signal. Can’t make outgoing calls and can’t receive hardly anything.Signal has been on and off for a few months. Pretty sure I don’t pay a high bill for this.

Sian by Level 1: Joiner
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  • 12 replies
  • 0 kudos

Resolved! Can’t make calls

I cannot make any calls and I can’t receive them either ... is anyone else having trouble?

Megan by Level 1: Joiner
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  • 8 replies
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Unable to make calls

I’ve got the same problem also, I can’t make calls and clearly unable to receive them also.. I think it’s a network problem we’re faced with, once again paying for a network with poor service

Neslihan by Level 1: Joiner
  • 8258 Views
  • 12 replies
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I can’t make any calls at all

I’m fed with 02, every month the service is down, it’s my birthday today and family and friend can’t get through to me. My phone was working this monrnig but now I can’t receive or make any calls or texts. ****** you 02

Shaunna_ by Level 1: Joiner
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  • 2 replies
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Can’t make calls

Is anyone else having trouble making calls today? It won’t connect at all?

Gem by Level 1: Joiner
  • 6006 Views
  • 6 replies
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O2 Guide to Network Issues

Hey everyone, O2 have created another video guide, this time on how to resolve network issues. The guide walks you through a number of suggestions to try if you're unable to gain access to the mobile network. Check out the video below and you can als...

Martin-O2 by Former Staff
  • 12968 Views
  • 3 replies
  • 0 kudos