Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
....being on the broad sunlit uplands of O2 pay as you go, where you can get classic 123, big bundles and international, change tarrif on line and manage multiple numbers in one account. Where sim swapping is easy and CS can even transfer the credit ...
Hello all just a quick update network around NN17 3AT north Northamptonshire is finally repaired after 6 weeks!! I have never met such an arrogant in helpful company in my life! I have spent hours on the phone, web chat And apps all to no avail for 6...
So here goes.. I phoned up Tuesday morning and completed an upgrade on my account. Everything checked out and phone was supposed to be delivered on Wednesday.. Got a message weds morning saying the phone is out of stock.. Phoned o2 immediately to sor...
Hi all! O2 have provided us with another video guide related to frequently asked questions, this time around the Charge to Mobile service and how it works. We hope this one will also be helpful to you when you come across any related questions. What ...
Hi everyone! I hope you're having a lovely day! We often see questions on the community related to managing your mobile data usage. See below some tips on what kind of things you can try in case you tend to run out of data on your phone. Please do ad...
The battery in my wife's phone has got to the point now where it needs charging everyday. It is losing around 25% battery when left on overnight in "FLIGHT MODE"! This is a separate issue, but a gripe I have with mobile phone providers these days is ...
Help!! O2 is just not interested in repairing a fault! I have tried everything but just can't get ant sense. I have spent hours reporting problems on the phone apps and web chats all to no avail! Seem they are just not going to bother! For 5 weeks no...
I have not used my phone yet, I have got a pay and go sim. I have tried to top it up on line three times now and it will not top up, it just keeps coming up with broken please try again later. it is starting to do my head in now, can someone sort thi...
Is it better to go in store for the best upgrade deal or do it online?
Hey guys, As I'm sure your all aware we have a lot of people come to the O2 community looking for help and advice on various subjects ranging from major hardware faults to simple settings queries. In order to help people find the right answer to thei...
