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Service issues

Ant1987
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:
After yesterday's issues I've not heard a single thing about compensation in any way I have 3 02 contracts affected. Is it that o2 thinks it will blow over and go away or is it that o2 will be in contact about compensation?
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EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
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Registered:

Hi @Ant1987, and thanks for posting about yesterday's issues with the network. We are finalising how we make it up to our customers and will be contacting them later today about this. 

 

We have an official topic about issues with the network so we're locking this thread to keep the conversation in one please. Please use this thread to find out our latest updates and share your feedback. 

 

Thanks, 

 

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