General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Huawei security

In response to the latest article about Huawei on most news websites, do I approach O2 and complain they sold me an insecure device (P10)?https://www.bbc.co.uk/news/technology-46453425

Resolved! text message from 88222

Hi,I am receiving text messages from 88222 which are costing me £1.25 each time they come through, normally in threes ! does anyone know how to stop these?

mobile phone

Hi everyoneI am looking to buy a basic Nokia mobile phone but something which works fast and can handle speed as in lots of text messages and calls for constant use. Does anyone know?

Bad network

I have tried not to be hard on Customer service People it’s not there fault but I have not had any good network from 21/10/18 to the 03/12/18 and still bad network saying a mask is down just shocking Service 999 calls is a problem everything just Dis...

Reward Nominations - November 2018

Hey everyone, Each month we ask the community to nominate piece of forum content that made a great contribution to the community. The focus is on guides, reviews, product testing and walkthroughs! The nominated member then gets a bump in the communit...

New Bank Security Measures For Online Shopping

You better have a good mobile signal, according to this article.https://www.bbc.com/news/business-46399707

Impossible

All I wanted to do was buy a 20gb pay monthly SIM online. After over an hour of failed sales processes, different browsers, devices and (very helpful) live chat, just couldnt make it work, so in desperation asked for sales number to complete order ov...

O2 staff compliment - how to?

I had a great experience with a member of staff at an o2 shop last week and I was wondering how I go about making a compliment as the email support no longer exists. Any help would be appreciated!

118 service price caps

https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/new-price-cap-on-118-numbers I note from the link o2 were the cheapest! For a 60 second call buy a margin from the most expensive

Irony

I just received a text from O2 saying they tried to call about upgrading but couldn't get through and I should arrange another time to talk to them. Well, one of the few nice features about most spam is that it organises itself. I don't have to put m...