Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
My daughter sent a text message this morning and it just kept sending it over and over again so her credit was around £5 and it is now at £1.90 and I have had to switch her phone off! My husband's phone is doing the same but luckily, he has unlimited...
As you have a contract with me to provide a service which you have failed to do today, im looking for compensation as i pay my account when its due i keep up my contract with you, but today with loss of coverage my job was affected as i need to be in...
Are O2 going to pay me compensation for not being able to use my phone all day. No internet. You are charging me for a service I never received
Hi all. I'm torn between 2 devices, the Mate 20 Pro and the Note 9. Does anyone have experience of both and if so which would be the one you recommend?
Dear 02 I just wanted to send a message to say how delighted I was with the customer service I received in your Slough branch last Thursday 6th December ( not a good day for most people I know!) Katie, the manageress and the rest of the staff were so...
Can I just say that the recent offer of 2 days data usage charges being credited to my account for the other days fiasco is both derisory and insulting! Given the fact that you are suing another company for hundreds of millions of pounds I feel that ...
Dear all at O2, I realise that you might get a flood of complaints due to the events last week but I’d just like to say that your service is excellent and I appreciate all of your hard work. The O2 Prioritu app is brilliant and your network coverage ...
Hi everyone! It's normal to feel stressed from time to time, but when stress becomes overwhelming and persistent, it can be very damaging to both mental and physical health. I came across a recent article that lists some stress-management apps that y...
As we nowlearn from December 6th. ERICSSON supply O2 Tech. What Happens After 29/3/19
I purchased a new unused o2 booster box on ebay because I have at best 1 bar at home and usualy none, No help at all from o2 with problem, them saying my fault as they make no promises as to phone signal, and yes they know of signal problems in area....
