General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Date in europe

02 Seem to be limiting data rates in europe to H+ maximum speed. Is this going to change soon or must I change provider.

Fraudsters gradually upgrading stay away from this scums with midlands or Scottish accents. Posing

As genuine 02 customerservices agents , never call them back this is their number 00443303035303 they are scums, i am asking 02 to monitor their front line sales team as there is someone deliberately selling out our details to this scums . Mate you b...

O2 Courier are Rubbish

Sorry this is a bit of a moan! on the 28th Feb I upgraded my wife's phone, normally I'd go into the store, but we had a busy weekend coming up so I thought I do it online. The actual process was easy, but the phone has been sat at the courier's depot...

Delete my account

Hi,Can someone delete my account from the community pleaseThanksPete

Spam Calls on My O2 Phone

Hi Guys Some general feedback to O2 senior executives... There's been a huge increase in "spam calls" from fraudsters, claims management companies and suchlike coming through on my phone recently. (I am registered with the telephone preference servic...

Delayed Service Improvements - Sometimes out of O2's hands

Mobile phone reception here in relatively flat, rural south Suffolk is patchy. O2's coverage checker states that for my location, 2G is good indoors and 4G is OK out of doors. That may be the case but to have an intelligible call in the house, I need...

Loyalty discount

Hi just wondered if i changed my pay monthly tariff would i lose my loyalty discount ?

Recent international roaming experience

I’ve just returned from a week in Thailand and because I still can’t unlock my iPhone 8 - otherwise I’d have used a local sim - I decided to try the 4.99 a day thing. Oh. My. God.Whilst they’ve addressed the 3G service in the Eu and given us whoopety...

Ariel Direct

Hi, has anyone had any dealings with Ariel Direct. they contacted me saying that the were working with O2, and they could give me a discount, and regular tariff. i agreed, but now they are taking money directly from my account, which is in excess of ...

Ooh look O2 doing something

https://www.theregister.co.uk/2018/02/22/o2_jumps_on_5g_bandwagon/

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