Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hi everyone, I hope you're all having a good week so far! We know a few of you access the Community only via their mobile phone, while some might only do so occasionally and mainly use their computer Today we'd like to get some feedback from you on t...
Hi all,I recently received a phishing text claiming that my bill has not been processed:O2:We were unable to process your latest bill. In order to avoid fees, update your payment information via: I just want to make sure everyone is aware of it and ...
How long will an unread voicemail stay in my mailbox before being auto deleted?
Hi. Anyone know why O2 have not yet released the Huawei p40 Pro for sale yet?O2 have asked me to upgrade but they haven't got the phone that I want and I don't want to clog there helplines with all that is going on right now.
Hi, I've been with 02 now since forever, but seriously thinking of changing. Only becauseeverytime I am on my phone people keep saying they can't hear me or it sounds like I'm miles away.my phone is working perfectly I've had it checked, I'm on a sim...
My contract is shortly due for renewal but unfortunately most of the links i try selecting from the menus - for example the option to view Pay Monthly SIM only deals, just give me an error message when i try to select. Many other links not working ei...
I’m trying to upgrade my phone but when getting to the confirm identification part I’m not receiving the verification code that is being sent. Ive requested again but still not receiving a text with the code. Obviously all shops are ****** so can’t g...
As a valid O2 customer, this evening I received the following text message which requires further investigation and analysis after double checking my O2 account to establish that I do not have any outstanding issues with O2 processing any of my curre...
Have weak single now due to 4g and 5 g mast in my area causing interference on my phone
news@o2-email.co.uk - is this a legit O2 email? It was in my Spam folder which I found rather strange."Hello,Your O2 Extra is now ready, all that's left to do is activate it. You can do that here. Or via the link in My O2. You've got 28 days to activ...
