General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Orders over the Easter weekend

Has any one else ordered an upgrade this passed weekend and still not received their order, despite the website saying free next working day delivery?

Oppo Reno 5G

Since I'll be waiting an unknown amount of time to get it delivered - I wanted to find out if anyone is currently using that phone? Upgrading from a huewei p20 pro that I recently damaged into oppo Reno 5g because I wanted to try something new and it...

Call from UK mobile to a landline in EU

Hi! I have been experiencing problems with getting in contact with my mother on her landline who lives in a EU country. Previously, there has been no problems with me calling on my O2 mobile to her landline. I am a pay as you go customer and there is...

Redeem code for Disney +

Extras for Disney +Sent a redeem code but it doesn't work it says I've already redeemed it. Logged on using email and password but not recognised.

iPhone XR and O2 compatibility issues

To whom it may concernRegarding my phone contract I have unfortunately been a sufferer of the iPhone XR and 02 compatibility software issues for 5 and half months of my contract start date in august. The reason for this email is as followsi for the 5...

Upgrade Or leave

My contract renewal or upgrade is coming up and the deals just aren't great what are peoples thoughts?

02 "Like New" Phones

Hi there Has anyone bought an O2 "Like New" phone? If so, what was it like? I was tempted until I read this:- (and I quote):- "the only difference is that they may have some wear and tear and superficial scratches, but there will be no more than five...

A90

Hi im due a upgrade whats people's thoughts on the Samsung A90?

Premium text (SMS)

Hi - like several people before me I have just received a text message - purportedly from O2 saying:- "Hi. It looks like you recently sent your first premium text (SMS). Just in case you didn't know, this sort of text isn't included in your tariff. T...

Samsung J3 Galaxy

HI would anyone have an old Samsung J3 Galaxy phone that works as mine has just died on me - the battery port does not work anymore and the return icon bottom right of the screen does not work. I need to be up and running quickly as I am helping maki...