Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 48269 Views
  • 213 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 38374 Views
  • 45 replies
  • 6 kudos

Rubbish

Worst idea going with O2 I should’ve known even when I was a kid everyone said stay away from O2 the worst signal in the world the laziest team of staff I mean what does it take to pick the phone up with a smile no wonder they encourage you go use th...

Ash10 by Level 1: Joiner
  • 536 Views
  • 0 replies
  • 0 kudos

Dire Speeds?

So this is typical speed for me at work. This is first thing in the morning, best it probably gets, as the day goes on it gets more congested and as the day goes on things like iPlayer, YouTube just don't work. I can't even do a speedtest by about 4p...

20210908_072340.jpg

O2 and kickbacks - Serious Fraud Office investigates

An item in the news caught my eye earlier this week, about fraud of a different kind and at greater scale than that normally reported here on the Forum. It may be interesting to watch, although these things tend to rumble on for years - this seems to...

pgn by Level 78: King of Kings
  • 499 Views
  • 0 replies
  • 0 kudos

Robin is the BEST employer at O2!!!!!

I just spoke with the most loveliest colleague of yours called Robin over the phone. I was having trouble with a payment and she helped me for over 30 -minutes on the phone and was so lovely to me. I don't know where to write this review but honestly...

Whitney1 by Level 1: Joiner
  • 1019 Views
  • 2 replies
  • 2 kudos

Tracking

Hi, ordered the new Apple Watch, got email today saying ‘The big day is almost here - your order's on its way.’ then the details of my order with Parcel/tracking Number. when I log into My02 and scroll to the bottom for ‘track my order’ it bring up t...

Ereaders froze

Kobo (Aqua? )Ereader one glows. It is about 4 yrs old. Suddenly it froze on page. If it is switched on it powers up comes to page but blanks out immediately . Note asks to me to charge the reader. Ive tried 2 chargers with same result. Kobo Ereader 2...

Jenny105 by Level 15: Gaining a Reputation
  • 576 Views
  • 1 replies
  • 0 kudos