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O2 in general

Lizzyd23
Level 1: Joiner
  • 1 Posts
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on ‎04-10-2022 12:29

on ‎04-10-2022 12:29

Worst phone company in history. No signal since I signed the contract. No help. No escape without a cancellation fee. No way to contact them by phone or live chat. Scoundrels. Any suggestions welcome.

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gmarkj
Level 66: Unequalled
  • 12880 Posts
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on ‎04-10-2022 13:06

on ‎04-10-2022 13:06

Have you upgraded your contract @Lizzyd23 ?
It might be that o2 have switched your connection to an upgraded sim which is in the post.

Call customer services on 202 (or 0344 809 0202).
Alternatively contact them on social media:

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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