General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Google Pixel 6 - signal connection stability issues

Google working towards a fix, RSN...https://www.techradar.com/news/pixel-6-connection-problems-google-is-investigating-the-issueIn case anybody asks...

Your feedback on forum Profile and Settings pages

Hi everyone, I hope your week is going well. As you may know, we've started doing some work in the background to improve the forum and continue doing that in 2018. One of the areas we have recently asked for your feedback on is the forum Search, whic...

Change My Number

Is it possible to change my phone number through o2? It looks like you landed on a popular topic that many are viewing! Why not register to our community to be able to ask related questions if you need additional help, and interact with other members...

O2 3G Signal in Germany ends this week

Telefónica is switching off the last 3G masts The 3G mobile radio standard is history in Germany The last 300 Telefónica 3G locations are to be switched off on Thursday. This ends the chapter of the mobile communications standard in Germany, because ...

Fraud

Not long off phone to customer service to be told I have 3 account running plus thay also charged me for retuning a watch that I was sold misleading to me. Plus to top all this off thay still charged me full amount of item that I gave back. This is d...

Scammers Alert

Just had a call from 02081443096 offering me a 30% discount as a loyalty bonus? Sent me a code to click. Didn't ask me any security questions or anything. Is anyone else aware of this number?

My o2 experience with a Samsung galaxy watch 4

I really can't waste any more of my time with writing an in depth analysis of the absolute disgusting service that I have received from o2 after purchasing a galaxy watch 4. In short. After 3 weeks of calling 202 every day my watch still doesn't work...

When will O2 introduce a tarrif for international travel beyond those limited destinations?

Why is there no sensible option for international roaming when travelling to Egypt from the UK?O2 offers a £120 data abroad bolton on which is a joke and offers only 200mb Please may you try to be more competitive with other companies such as vodafon...

Phone call claiming to be o2 and asking for id code on text I received whilst on the call.

I received a phone call from someone telling me that due to me paying my bills on time o2 would reward me with a 40% discount. They said that I would receive two text messages as we were talking and hey ho two messages arrived from o2, one with a cod...

Any chance of Xiaomi phones in the New Year?

Some nice stuff coming from them (and Poco) soon. Hope VMO2 will give us some options in that regard?