Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I just received my bill from o2. My bill was £71.00 (it’s usually around £8) Apparently I made a phone call to Tunisia on 31st March for 20 minutes. I did not make this call….. I was on to a o2 rep last night for ages trying to convince them I made n...
How may I look into my settings to change my password
Another long tale of o2 woe... I travel abroad regularly for work, in the summer it can be more than once a month. I always check before travelling that I can use my o2 monthly plan as if I was at home. No trouble until early this month - I was trave...
Dear Sir/Madam Please help me out. My name is Mohammed [removed],I am from the UK. I supposed to receive a parcel from my Mobile Company 02 On the 16/06/2024 o2 send the parcel to my home address which is [removed].I supposed to receive my parcel ([r...
The use of Skype is often mention on this forum, both to contact O2 from overseas and to make free calls over WiFi, particularly from overseas. We even have a forum guide to Skype :- Guide: A Guide to Skype This article gives further hints and tips f...
O2 has to be the biggest bunch of crooks. I have paid over 1000 pounds so far for a flip gone and within the first week I broke screen they wanted 400 pounds to fix it I can't afford that I am already paying them 160 a month for 3 phones. My son who ...
My signal is constantly on 3G this network is a shambles
Received a postal letter today informing of the increase to £10.99 and called 202. CS said they had 2 days of constant calls about the change to Disney premium. And have been changing everyone’s extras. It been mentioned that they’ve moved how to acc...
Ordered phone 10/06, delivery made by dpd 11/06. The delivery driver wanted a code which I hadn't received as my sim had been disabled. He took the phone away. Since then, all appeals to O2 for redelivery and now cancellation of the order as I wish t...
