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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Blue Mondays - Back so soon?

Hello,I tried to my Blue Mondays game this morning but after pressing play was just met by a blank blue screen. I’m assuming this was due to the outage earlier. However, now I’m trying to go back to it to either play again (for the first time really)...

TIA6 by Level 1: Joiner
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No data

We have had no signal at PH26DT since 20 May and despite myself submitting reports of the issue along with everyone else in the area all I get back is we e checked and there are no issues and everything is working fine. Well it's not. Someone needs t...

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Cargill99 by Level 1: Joiner
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Returns Process

Hey everyone I am in the process of returning some Galaxy Buds FE White (earphones) I am finding the process extremely frustrating and slow. I guess now that they have been picked up for repair/ exchange I will need to wait “upto 2 weeks” for replace...

Khal22 by Level 1: Joiner
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17th November 2039??!

Hello,I've just tried moving my daughter's number onto a £15 big bundle and it says it will start on the 17th November 2039. Has anyone else come across this? Will it start sooner than that? I was hoping for it to start today really!Thank you.

Fluffy by Level 1: Joiner
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O2 - why do they do all contracts and transactions on the phone? mistakes, suing

I've been an O2 customer for many years, maybe even a couple decades. recently customer service has gone down the pan . This is the nonsense I've had over the past few months. Rogue bolt on. I'm a small biz customer ,.so I.cant add my own bolt ons an...

Filomena by Level 2: Apprentice
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Two Years in the Making

Vodafone ThreeHope this goes smother than the VM / O2 merger https://www.ispreview.co.uk/index.php/2025/06/vodafone-and-three-uk-officially-complete-16bn-mega-mobile-merger.html

Enlli by Level 70: Enigma
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Blue Monday 2nd June

Not able to access Blue Monday today - 2nd June 2025 to win the Nivea Bundles etc. It seems to have problems - anyone else with the same issue

Sunny5 by Level 1: Joiner
  • 1926 Views
  • 14 replies
  • 1 kudos