Discussions & Feedback
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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 154 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 45 replies
  • 6 kudos

Scam Message

Within a week of being with 02 and within a day or two speaking to 3 staff from 02 Customer Service I receive what I can only assume is a scam text. I've had the same mobile phone number for years and never had a single scam message. Anyone else had ...

StuartR1 by Level 2: Apprentice
  • 4 replies
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Fraud call

I want to report a sales call from someone who said they were from O2 and wanted to offer me 30% off my bill. I asked them to prove they were from O2 so they said they would send me two O2 txt messages which they did. The first message was an O2 secu...

PD4 by Level 1: Joiner
  • 2 replies
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When are o2 going to add more extras? Priority is decent but it’s time to add more extras.

Aw204 by Level 1: Joiner
  • 1 replies
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Scammer Help please thanks

Please Help ! While trying to find out how to connect to Luton airport free wi-fi ,StripeySupport.com -a dangerous scammer whom; U can Not Block,Call their Premium No, unsubscribe from their site ; charge £1.25 per txt. Up to some £18- per month from...

Leman by Level 1: Joiner
  • 2 replies
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Poor area coverage

I have now had no coverage in my area for 109 consecutive days. Why won't o2 fix the problem, and why do I have to chase response and request reimbursement for lack of service. Only to be told I should be happy to have a contract from o2 and I should...

Me16 by Level 1: Joiner
  • 3 replies
  • 0 kudos


How do I get through to anyone?? I took out my plan over 2 weeks ago and was promised a £400 digital MasterCard voucher and I've heard nothing. I try the chat and it keeps telling me no one can speak to me. What do I do??

Marshca by Level 1: Joiner
  • 5 replies
  • 0 kudos

Yahoo! , Yahoo + Ymail +

Hubby is receiving Yahoo scams everyday . Re Yahoo + ad free service. Ive looked at these emails and they are coming from ridiculous addresses. And offering a new webpage for yahoo.We also looked at his yahoo website. He clicked on the upgrade (I'd h...

Jenny105 by Level 15: Gaining a Reputation
  • 2 replies
  • 0 kudos