12-12-2023 12:44
Hi
I was due 108.89 pounds earlier however I paid it yesterday.
It's still showing that it's due.
May I please know what is happening?
Thank you
12-12-2023 13:04
This is a customer community @Shefali so we won't be able to check your account.
What we can say is based on experience.
It can take 48 hours for payments to be processed, but you can talk to the Payment Management team to confirm.
Their direct number is 0800 902 0217
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here