Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 68578 Views
  • 234 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 45158 Views
  • 45 replies
  • 6 kudos

London Underground - mobile 'phone coverage

This is a topic that recurs from time to time :- Expanded mobile phone coverage goes live on Elizabeth line and Underground (ianvisits.co.uk)https://www.ianvisits.co.uk/articles/expanded-mobile-phone-coverage-goes-live-on-elizabeth-line-and-undergrou...

Oxonian by Level 41: Prodigal
  • 646 Views
  • 0 replies
  • 0 kudos

Porting problems lasting over 10 days!!!

I got my new sim from o2 and my old number supposed to port on 08/05/2024 but nothing happened. I have tried contacting o2 a number of times where I am told the issue will be resolved but each time I call they say it will take a few more days but not...

Salmashb by Level 1: Joiner
  • 839 Views
  • 1 replies
  • 0 kudos

I'm about to work abroad, what are my options if my phone is lost or stolen?

Hello, I'm going away for probably a few months for work, so I'm planning ahead to see if I can prepare for the worst case scenario. Let's say: My iPhone is lost or stolen in South Korea, so I purchase a new iPhone, and I need to regain access to / a...

ck101 by Level 1: Joiner
  • 1826 Views
  • 5 replies
  • 0 kudos

O2 affecting my credit score negatively

I was an O2 customer for 10+ years and last year I finally made a switch to another network due to having persisting issues with O2's signal even though I was paying for a 5G most times I hardly has 3G (even when I am outside). Before I left I called...

Error message when trying to extend rings

I've changed from a samsung to iphone using same sim card. However when trying to extend the ring time to 30 seconds using the forum guide I get the following error message: Error performing request unknown errorSetting registration failed voice call...

Apple Watch Series 6 not syncing with iPhone 11

I couldn’t understand the bot question and answers. As it was trying to reset to factory settings which would’ve deleted my fitness data! I had to go to WORTHING 02 shop today 11/5 around 2pm where I previously had bought my watch and phone 2.5 years...

Totally ridiculous

After my partner passed I went through the O2 bereavement services to keep one of the numbers on my partners account, went to a shop to buy a new sim so I had my own account and was told it would take 5-10 days to get the number swopped that was on t...

Gray1h by Level 1: Joiner
  • 2559 Views
  • 8 replies
  • 0 kudos

Giffgaff to roll out 4G Calling and WiFi Calling

Will O2 PAYG follow or is this the next stage in phasing out their own offering? https://www.ispreview.co.uk/index.php/2024/05/giffgaff-uk-set-to-start-rolling-out-4g-calling-and-wifi-calling.html

Enlli by Level 71: Golden Child
  • 3979 Views
  • 12 replies
  • 1 kudos

Crossed wires on O2 exit bill

O2 in the news :- TONY HETHERINGTON: Boss behind firms fined £340k for more than 1.4m nuisance calls is unmasked | This is Moneyhttps://www.thisismoney.co.uk/money/experts/article-13406893/TONY-HETHERINGTON-Boss-firms-fined-340k-MILLION-nuisance-call...

Oxonian by Level 41: Prodigal
  • 536 Views
  • 0 replies
  • 0 kudos

Stop the Smartphone Swindle

From the VMO2 news' blog :- Opinion: Stop the Smartphone Swindle says Virgin Media O2 COO Rob Orr - Virgin Media O2https://news.virginmediao2.co.uk/opinion-stop-the-smartphone-swindle-says-virgin-media-o2-coo-rob-orr/

Oxonian by Level 41: Prodigal
  • 891 Views
  • 3 replies
  • 0 kudos