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Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 35 replies
  • 6 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 89 replies
  • 0 kudos

Fraud text

I've received a text saying I owe £56:84 on my bill.i pay £20 monthly for 25g, unlimited texts and minutes.when I check on the 02app,I'm nowhere near my limits and no extra charges.is this a fraud text?when I tried the number it asked me to call,the ...

Sidlittle by Level 1: Joiner
  • 3 replies
  • 0 kudos

Test - Off Topic Dev Team 11 April

Today another test - this time on Off Topic by Dev TeamI posted a reply enquiring what the test was for and, tongue in cheek, asked "or aren`t we allowed to know?" We await reply as they have posted another test.

Mi-Amigo by Level 43: Bright Spark
  • 23 replies
  • 1 kudos

Managing your health treatments

Hey everyone, We all get sick at times and some conditions require ongoing treatments which can be quite complicated. There are many ways to keep on top of your treatment regime from online services at your GP practice to order repeat prescriptions, ...

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Martin-O2 by Community Manager
  • 20 replies
  • 0 kudos

4G Wifi devices. Which is best?

I currently have a 4GEE Wifi Mini 2 which I've had unlocked since leaving them but I've never really liked it. I absolutely hate the interface. You can never tell when it's on or off because the lights ALWAYS go off and the battery doesn't last long....

No reward for loyalty

Very frustrated with O2. I have 2 pay monthly phones for my kids and been with O2 for years. Contacted them to see if I could get a discount similar to family plan but apparently because I’ve been with them more than 28 days I can’t have it. Ridiculo...

How do you stay fit & healthy?

Hi everyone, You might remember that earlier this month we asked you which health apps, if any, you use regularly to manage and improve different aspects of your health, or which apps you could think of that would be useful in that regard. We'd like ...

EmilieT by Former Staff
  • 13 replies
  • 0 kudos

Emoji = some are OK, some are 'squashed'

Have your emoji changed size recently?Please would you have a look and comment below Mine are rather a mixed bunchThe lower lines of emoji are rather squashed up & difficult to read the captions Another result of the Re-Working of the Community?

Anonymous by Not applicable
  • 73 replies
  • 2 kudos

Reward Nominations - April 2019

Hey everyone, It's almost the end of April which means it's time for the community reward nomination! Each month we ask the community to nominate piece of forum content that made a great contribution to the community. The focus is on guides, reviews,...

Martin-O2 by Community Manager
  • 21 replies
  • 0 kudos

Do you self-diagnose at home?

Hi everyone, Continuing with some interesting health-related discussions from last week, we'd like to ask about your views and experiences on self-diagnosing at home. Nowadays there are an increasing number of online and mobile resources and services...

Marjo by Former Staff
  • 13 replies
  • 0 kudos