Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
My first post. Apologies if I sound harsh but O2 support has been very poor and I am left devastated and tired working with O2 support staff. Just terrible. Sorry to start like this. Here is my story and ongoing saga with O2. I worked for an employer...
I have to say .. o2 have gone from being the best customer service to the absolute worst! For over a year they have failed to sef up my LTE watch and have been charging me. They have an option to resolve or I'm going to expose them with the calls I h...
Going from UK To France for 6 months I have a contract with 02 what will this change. Currently my phone cannot call France from UK. When I go to France will my phone work ?
I was with O2 right up until last month when my sim only ended. I moved to pay as you go O2 for a month and today went to take a new 12 month sin only but was refused due to failing credit check. Yet I went to Vodafone and they accepted with no issue...
The App is a nightmare! Why all the error codes? Want to pay the bill? Error. Spins in a loop. Want to proceed to anything at all? Error, loop, error. Come on, this is inept beyond belief and it has been going on for months. Surely there is a tech wi...
One of your email templates has a typo, making it seem like a phishing attempt."We've recevied your payment: all bars removed"recevied = wrong spelling O2 Payment Reminder I couldn't attach an image to show you because the interface wouldn't let me.T...
Hi All, With deep regret I took a contract out (sim only) with 02 in October 2022. While talking with the sales person I asked a direct question - “does the tariff include calls to and from Spain at the standard rate” . I was advised yes it did I the...
Hi, I have this morning received the text message below from O2; "To make our network more reliable, we'll be starting essential works in your area from 8am on 11 Jan. This may affect your services for a while. We know this isn't ideal, but we aim to...
Does anybody else keep getting spam SMS gambling/casino messages everyday? Usually there is no phone number to block just a name, I am literally reporting them to 7726 everyday but feel like I’m wasting my time!I don’t gamble and am registered wit...
Hi, I have a pay monthly o2 account and need to receive texts in Singapore for security authentication on some sites. Will I get charged to receive the text. I am concerned that I have been away for a couple of months using an esim and there may be a...
