Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 53811 Views
  • 228 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 40381 Views
  • 45 replies
  • 6 kudos

Upgrade Cancelled in transit By O2 a month ago, now asking me £1300 for the device

Hi, I requested an upgrade over a month ago now and it was cancelled while in transit with DPD due to suspicious activity on my account. While I understand they are just protecting themselves, but also it created a needles credit check on my credit f...

Chris9179 by Level 1: Joiner
  • 2429 Views
  • 11 replies
  • 0 kudos

Applepay and airtime rewards

Hi Does anybody know if Debenhams support Apple Pay for airtime rewards? I assume it would as it has the same card details as the card I have assigned to the account. thanks

Rowdawg by Level 1: Joiner
  • 1940 Views
  • 5 replies
  • 0 kudos

Frustrated with O2

I am having a mare with O2. I have had no service at all since Friday and cannot even receive incoming calls. O2 advise system error, nobody knows why nor can fix it. Instead I am told to wait up to 10 days for the outcome of an investigation. In add...

Tijuana by Level 1: Joiner
  • 497 Views
  • 1 replies
  • 0 kudos

Apple Watch Ultra Code 14 error

Hi, need support with code 14 error o Apple Watch Ultra. Cs team have not been able to support thus far. Ticket raised but nothing suctioned so far. Issue ongoing for over a week when phone switched over from physical to eSIM. Does the Apple Watch eS...

Hail21 by Level 1: Joiner
  • 758 Views
  • 2 replies
  • 0 kudos

Apple Watch - expensive airtime plan prices?

Does anyone think the price of adding an Apple Watch (or similar 'sync' devices) to phone plans is expensive? I just bought a new sim-only iPhone plan, but adding an (owned outright) AW is nearly the same price for absolutely nothing extra but the ri...

phonek by Level 2: Apprentice
  • 10667 Views
  • 19 replies
  • 0 kudos

How to "delegate access"

So ... for about 10 years I've had 4 handsets on my accountMine, my husband's, my son's and my daughter's. I was able to view them all via my account. As of last month, I can't see my husband's. It was removed and when I try to re-add it I get the fo...

cappuccino_0-1711023917811.png

Oops.

Already scooped...https://community.o2.co.uk/t5/Discussions-Feedback/Small-Masts-Trial/m-p/1702466/highlight/true#M131208Thanks, @madasaf1sh

pgn by Level 78: King of Kings
  • 818 Views
  • 2 replies
  • 0 kudos