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Forum Posts

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 3518 Views
  • 35 replies
  • 6 kudos

O2 roaming - speed test results

Thought I might start a thread where people can post their speed test results when roaming, given last summer's debacle. It's been great for me so far.Was at Prague airport on 22 June 2018 and got 82Mbps up / 25 down on O2 CZ.Now in the city centre o...

Gijón, 30 June 2018
GJD by Level 6: Acolyte
  • 12204 Views
  • 64 replies
  • 1 kudos

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Martin-O2 by Community Manager
  • 12814 Views
  • 86 replies
  • 0 kudos

Community signing-in

Hi guysJust tried to sign-in with usual info but would not accept password so had to reset it.Then accepted new one and told me to use that in future - all that on My02 before accessing forumAnyone else had the same problem?

Mi-Amigo by Level 42: Skillful
  • 1001 Views
  • 49 replies
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Charged for data in Norway but never been to Norway, ever

I have taken two separate trips to a country in South East Asia let’s say on Nov 1st and Dec 1st. Both were 12.5 hour flights from London Heathrow with Wi-fi on board but you have to purchase it, which I did not. I always ensure that my phone is on a...

nousrname by Level 1: Joiner
  • 2224 Views
  • 25 replies
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Lack of Voicemail Remote Access Alerts on O2

This is something I'm very disappointed about since coming back to O2 this year after 10 years with EE / T-Mobile / Orange.I had a stalking issue and part of that was that I used to get my Voicemail hacked by my ex partner. I loved when this feature ...

The Future of 2G in the UK?

I'm curious as to when 2G will shut down in the UK?I've noticed that no mobile operators in Australia where my Mum lives has a 2G service now. The last one to shut down was in 2017. Other countries have at least issued some deadlines some of them bei...

Upgrades

Hello, How come when you used to be able to upgrade, you would receive a good offer for the amount of time you have been with o2, now its only new customers who get the good deals for upgrades and customer that have been with you since BT Celnet days...

JWN by Level 1: Joiner
  • 564 Views
  • 5 replies
  • 0 kudos

Home Assistants

Hi everyone, Digital home assistants have become more and more sophisticated over the past few years, and an increasing number of companies are developping and releasing their own version of the smart devices. They can perform a wide range of tasks, ...

EmilieT by Former Staff
  • 2012 Views
  • 24 replies
  • 0 kudos

OnePlus 7 Pro - Spoilers!

Here's a pre-launch announcement peek at the next stage of the OnePlus story: OnePlus 7 family announcementhttps://www-t3-com.cdn.ampproject.org/v/s/www.t3.com/amp/news/oneplus-7-pro-leak-ruins-all-the-surprises-planned-for-the-launch-event-next-week...

pgn by Level 54: Stellar
  • 12318 Views
  • 13 replies
  • 2 kudos

M&J Aquisitions

It seems I have been one of many O2 customers that have been misled by Jason at M&J Aquisitions.Over the two years since signing with them I have been trying to get the contract corrected and the refund that was promised from them. I’ve never known s...

Jodie by Level 1: Joiner
  • 2633 Views
  • 25 replies
  • 0 kudos

New to the community

Hi everyone I just join O2 and I know nothing about this community anyway I will ask a question if I have.Thank you

Larry by Level 1: Joiner
  • 616 Views
  • 6 replies
  • 2 kudos