I have been waiting 7 weeks for a sim swap to go through I have half old
number and half new rendering phone nearly useless. I have raised 7
complaints and spent well over 100 hours on hold and on phone. Customer
services can’t help
I did a sim swap and my keep number has half gone over so I can ring
from the keep number but I can’t send texts, but also can’t log in to my
o2 ap as it wants to send a verification text to the sim number that
does let exist anymore only on there re...
