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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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  • 45 replies
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Return handset done via switch up

I have returned a handset I did via switch but not my original handset but now it won't let me switch up again, should the switch up be available again or do I have to wait 3 months now?

Jonny by Level 1: Joiner
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  • 3 replies
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Resolver and Spam

I keep noticing a lot of people pushing people to make complaints using Resolver. But thought I would share and it maybe worth pointing out to people that Resolver will spam them, even when they have ticked the box for no marketing (taking a leaf out...

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madasaf1sh by Level 79: Lord of the Boards
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Lost all hope with o2

Back with the buds pro 3, 4 weeks waiting for delivery.I got through to chat, they have now cancelled my original order and then have been past from pillar to post trying to get the promotional code reactivated again. O2 you are a joke. The conversat...

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Paul820 by Level 4: Observant
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Resolved! The WORST Customer Services I have dealt with over the last 30 years by far...

Please tell me why as Customers in the UK we stand for the appalling levels off atrocious service and deliberate lies from this company. I have never know O2 to deliver such dribble in the names of Customer Service. Strangely enough if you want to pu...

Kevin22 by Level 1: Joiner
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  • 6 replies
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Yet another 360 Migration Mess

Here is a good one for everyone, as this is what is going on with my o2 account, which has been escalted to the Exec Team who now dont respond to emails and has I think been put into the too hard pile.. So I got migrated to 360, and didnt think anyt...

madasaf1sh by Level 79: Lord of the Boards
  • 5150 Views
  • 23 replies
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SIgnal Strength

Hello.I am having some voice call issues on my phone (Pixel 7 pro) and i could do with some help understanding the signal strength if anyone could help please?It says it's' '-102 dBm 38 asu on a GSM Voice network'My understanding of dBm (decibel mill...

wobblewoo by Level 1: Joiner
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  • 12 replies
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