Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 38166 Views
  • 201 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 32659 Views
  • 45 replies
  • 6 kudos

Unbelievable

Just putting it out there…the real o2 In September 2022 I returned a device which o2 acknowledged they had received in September 2022 and the account is now closed with a zero balance along with email confirmation. In January 2023 o2 instructed Moorg...

Astro by Level 1: Joiner
  • 3639 Views
  • 24 replies
  • 0 kudos

Cardiff number

Hi This number has phoned me several times when googling the number says it belongs to o2 can anyone confirm if its a scam or legitimate 02922643745

Potential scam text

I have received a text message from UK-O2, asking me to pay my bill via a link or telephone call. This is not normal as the usual text comes from O2UK and does not tell me my account number or ask me to pay in this way. I have paid the normal way via...

Sue30 by Level 1: Joiner
  • 1210 Views
  • 2 replies
  • 0 kudos

CaHRGED FOR SENDING AN URGENT TEXT RELATING TO TRAVEL AGRANGEMENTS ON INTERNATIONAL CURRENCY TRANSFE

As my fiancee was flying to Norway on the 24th of this month, abd need to pick up something for me before setting off for the airport in Moldova as Odessa airport in the Urkaine like every other Ukrainian ariport is closed becuase of the Kermlins gen...

Stevet09 by Level 1: Joiner
  • 615 Views
  • 2 replies
  • 0 kudos

My tariff

I've now been on hold for 1 hour and 55 minutes after being told that I was being transferred to someone that would be able to speak to me about the options available to me when changing my tariff.

KenG64 by Level 1: Joiner
  • 573 Views
  • 4 replies
  • 0 kudos

Moving to O2 – Customer Migrations Are Complete

Received this last Wednesday Just a quick note to let you know the good news that as of today we have successfully completed migrating all of our 2.6 million mobile customers over to O2. This is slightly ahead of schedule as we expected it to be comp...

Enlli by Level 67: Unsung hero
  • 1443 Views
  • 8 replies
  • 0 kudos

iphone 14 not charging in car

My iPhone has suddenly stopped charging from my car adapter, i have tried a new cable and adapter with no luck, i can charge a Samsung phone with no problems,, any ideas on what it could be, it will charge indoors from the main adapterCheersKeith

Keith58 by Level 1: Joiner
  • 395 Views
  • 1 replies
  • 0 kudos