Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I got my Z Flip 6 on Friday 30th of Aug at the Metrocentre Gateshead and decided pretty quick that I am indeed an IOS person. On the 3rd of September I took the z Flip, its box and the recipe to Leicester Highcross as I work in Leicester. System Erro...
Hello All, Today I had to speak to an agent regarding my account details,(data information etc). Your agent spent quite some time searching through all my details before reaching a solution. Your agents name is Kim, and she was absolutely excellent!!...
Hello, I have just set up a new sim-only deal with O2 after coming from another provider. As I tried to set up my online account to access my esim, I was required to enter my postcode and last 4 digits of my bank details. I did this correctly however...
What should have been an exciting event receiving our iPhone 16 today turned into a nightmare. Both me and my husband purchased the new iPhone and needed to change to an eSIM. Using iCloud backup to move everything over was simple and quick. However ...
So as is probably the case with lots of others my phone didn’t turn up today despite ordering on the 13th. No one said anything no emails no texts just said processing and estimated delivery 20th. Contacted the chat and the first response is no one c...
Yesterday placed an order for a couple of Apple USB C 20w chargers. Today I’ve returned to find that 1)DHL tried to deliver the order by ramming it through my letter box. The product is now damaged. 2)O2 have stated that two chargers were delivered, ...
I had a great day when I went to switch my phone from the Google pixel 7pro to the 8pro got a brilliant tariff from the guy in the 02 shop he was absolutely brilliant can't thank 02 enough they were fantastic
I left O2 and made my final payment on 03/06/24 £32.89 and was owed £16 + since then I have received email statements with deductions being made and my latest billup to 01/09/24 now shows I'm due -£14.71. How if Ive left O2 am I still being charged a...
I was going to upgrade my iPhone this morning to an iPhone 16 Pro Black Titanium 256GB. The cost of the device plan I was looking at was £1 upfront, followed by 36 payments of £33.05. I calculated the final cost of the device to be £1,190.80. The pri...
Internet down so uduing data on 2 different phones . I am using my data on O2 and also on another phone connected to Smarty. So dissapointed the speed of the O2 phone its so slow. The smarty phone is excellent normal speed that i would get online .. ...
