Solved: Wrong Email Address on Ticket Confirmation

Anonymous · ‎26-11-2014

Hi,

I booked 2 tickets earlier today for Ed Sheeran but I put down the wrong email address by mistake.

I put .com instead of co.uk

Is there anyway this can be changed please?

Cheers

MI5 · ‎26-11-2014

You need to change your email online as the other person did.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎26-11-2014

Call Ticketmaster with your booking reference. (or whoever the tickets are booked with)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎26-11-2014

Only the vendor can amend your details.

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎26-11-2014

Thank you.

I've emailed See Tickets but no answer so far

viridis · ‎26-11-2014

Call them,

MI5 · ‎26-11-2014

I agree - Best to give them a call.
Good luck

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-11-2014

Just changed it online , phew

MI5 · ‎26-11-2014

Good news

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-11-2014

Deleted by me.

Glad you got it sorted.

jonsie · ‎26-11-2014

Well done, glad it's sorted ☺

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS