Solved: Re: Wrong Email Address on Ticket Confirmation - Page 2

Anonymous · ‎26-11-2014

Hi,

I booked 2 tickets earlier today for Ed Sheeran but I put down the wrong email address by mistake.

I put .com instead of co.uk

Is there anyway this can be changed please?

Cheers

Anonymous · ‎26-11-2014

Hi all,

I did the same thing! I put.com instead of co.uk.

I rang thr ticket place and they couldn't find my refance number so I was told to ring 02 again. On my account it says I have the co.uk one but surely my confirmation email would be sent to the .com one? I'm abit nervous as If it has gone to the .com one would they be able to redirect my tickets or steal them?

Any help would be lovely, thank you

MI5 · ‎26-11-2014

You need to change your email online as the other person did.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

viridis · ‎26-11-2014

So far an amazing demonstration of ed sheeran fans.

I jest of course but, ya'know...

MI5 · ‎26-11-2014

If you're lucky there won't be a .com version of your email address....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-11-2014

Cheers for that...

How do I change it on her? 02 site is rubbish to get around

Anonymous · ‎26-11-2014

There is a .com, I tried to make it and it was already taken

viridis · ‎26-11-2014

The other person said they changed it online but I'm not sure what site?

Anonymous · ‎26-11-2014

Ah right. Would the confirmation email be sent to the .com one then? Even tho 02 confirmed on my account says co.uk? I Just don't want my tickets to get lost or stolen in any way, they are a gift

viridis · ‎26-11-2014

Not sure, I would call the ticket vendor ASAP.

Anonymous · ‎26-11-2014

I did, the had no reccord of my order or my card details 😕 this was all done through the 02 site. This blows 😞 I'm very confused