cancel
Showing results for 
Search instead for 
Did you mean: 

Where do I find the QR code for my esim to set up Watch6

Hgaugh
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have bought a Samsung watch 6.  Recieved the esim through the app.  Installed on my phone, but no QRcode.  Phoned customer services 4 times.  3 really genuinely didn't seem to understand what I wanted and wouldn't put me through to a technical team and the 4th sent me an email with a new esim.  But still no QR code!  Pls help!!

Message 1 of 2
502 Views
1 REPLY 1

pgn
Level 76: Forum Legend
  • 38410 Posts
  • 240 Topics
  • 1732 Solutions
Registered:

Unless something has changed now that eSIMs are available in the MyO2 app or via web, this is the process  for getting your Samsung watch set up correctly with your phone: Guide: Connecting your Samsung Smartwatch @Hgaugh 

Sounds like you may be in for a trip to your nearest O2 Store today... https://stores.o2.co.uk/all-stores

Good luck!

Message 2 of 2
471 Views