This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Where do I find the QR code for my esim to set up Watch6

Hgaugh
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎02-06-2024 05:08

on ‎02-06-2024 05:08

I have bought a Samsung watch 6.  Recieved the esim through the app.  Installed on my phone, but no QRcode.  Phoned customer services 4 times.  3 really genuinely didn't seem to understand what I wanted and wouldn't put me through to a technical team and the 4th sent me an email with a new esim.  But still no QR code!  Pls help!!

Message 1 of 2
1,030 Views
0 Kudos
1 REPLY 1

pgn
Level 77: Grand Master
  • 40904 Posts
  • 247 Topics
  • 1834 Solutions
Registered:

on ‎02-06-2024 08:28

on ‎02-06-2024 08:28

Unless something has changed now that eSIMs are available in the MyO2 app or via web, this is the process  for getting your Samsung watch set up correctly with your phone: Guide: Connecting your Samsung Smartwatch @Hgaugh 

Sounds like you may be in for a trip to your nearest O2 Store today... https://stores.o2.co.uk/all-stores

Good luck!

Click for O2's Social Media Team on X --||-- or on Facebook Messenger
NoAccountAccess

O2CommunityAward


Message 2 of 2
999 Views
Top Kudoed Authors
View All
Top