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What to find out the broken link on the my o2 app.

Luke30
Level 6: Acolyte
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Dose anyone know when the broken link that gos to the o2 community from the my o2 app will fixed as it's been coming up with an Error sineds August?

LGreenwood
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pgn
Level 58: Overseer
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Interesting one @Luke30 - relates to the 500 error that happens in the browser if you have a tab open on main O2 site and use Forum on another tab, as far as I can see:

Screenshot_20211109-234157.png

 

If you click on Support bottom right, then go to 'Looking to buy' and back and then click on 'O2 Community', it works...

Screenshot_20211109-234316.png

O2 know about the 500 error problem... Good luck.

 

 

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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TallTrees
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Ah this happens to me went round in circles   well done now it'll be quicker when I use the technique.  😉



HAPPINESS IS BEE SHAPED

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Cleoriff
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I had the same error two weeks ago. Annoying, as after leaving My O2 I replied to a post only to get that error message. I 'fixed' it by closing down my pc and restarting it.  What a faff! 😂

*The Game Is On*

Girl in a jacket
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gmarkj
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And that is why I tend to use two different browsers - one for the community and the other for o2 account stuff!!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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pgn
Level 58: Overseer
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@gmarkj wrote:

And that is why I tend to use two different browsers - one for the community and the other for o2 account stuff!!


Double the trouble, @gmarkj, but thrice as nice 🤣

 

Chrome and Ghostery on Mobile

Chrome, Firefox and Edge on Laptop.

And this little bit of magic in Chrome on the Laptop:

  • 2021-11-10 21_21_43-2021-11-10 21_20_55-Settings – Cookies and other site data.png - Paint.png

Actually, the upper clear statement really tells you how long ago I put those machetes into my Chrome browser!

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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Luke30
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Oh ok is o2 going to do anything to fix it?

LGreenwood
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jonsie
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