cancel
Showing results for 
Search instead for 
Did you mean: 

What to find out the broken link on the my o2 app.

Luke30
Level 7: Part Timer
  • 389 Posts
  • 131 Topics
  • 0 Solutions
Registered:

Dose anyone know when the broken link that gos to the o2 community from the my o2 app will fixed as it's been coming up with an Error sineds August?

LGreenwood
Message 1 of 8
745 Views
7 REPLIES 7

pgn
Level 74: Whizz kid
  • 35779 Posts
  • 227 Topics
  • 1582 Solutions
Registered:

Interesting one @Luke30 - relates to the 500 error that happens in the browser if you have a tab open on main O2 site and use Forum on another tab, as far as I can see:

Screenshot_20211109-234157.png

 

If you click on Support bottom right, then go to 'Looking to buy' and back and then click on 'O2 Community', it works...

Screenshot_20211109-234316.png

O2 know about the 500 error problem... Good luck.

 

 

Message 2 of 8
739 Views

TallTrees
Level 49: Rootin' Tootin' 
  • 10764 Posts
  • 120 Topics
  • 347 Solutions
Registered:

Ah this happens to me went round in circles   well done now it'll be quicker when I use the technique.  😉



HAPPINESS IS BEE SHAPED

Message 3 of 8
730 Views

Cleoriff
  • 122810 Posts
  • 826 Topics
  • 7466 Solutions
Registered:

I had the same error two weeks ago. Annoying, as after leaving My O2 I replied to a post only to get that error message. I 'fixed' it by closing down my pc and restarting it.  What a faff! 😂

Veritas Numquam Perit

Girl in a jacket
Message 4 of 8
725 Views

gmarkj
Level 66: Unequalled
  • 12056 Posts
  • 94 Topics
  • 1124 Solutions
Registered:

And that is why I tend to use two different browsers - one for the community and the other for o2 account stuff!!

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 5 of 8
710 Views

pgn
Level 74: Whizz kid
  • 35779 Posts
  • 227 Topics
  • 1582 Solutions
Registered:

@gmarkj wrote:

And that is why I tend to use two different browsers - one for the community and the other for o2 account stuff!!


Double the trouble, @gmarkj, but thrice as nice 🤣

 

Chrome and Ghostery on Mobile

Chrome, Firefox and Edge on Laptop.

And this little bit of magic in Chrome on the Laptop:

  • 2021-11-10 21_21_43-2021-11-10 21_20_55-Settings – Cookies and other site data.png - Paint.png

Actually, the upper clear statement really tells you how long ago I put those machetes into my Chrome browser!

Message 6 of 8
702 Views

Luke30
Level 7: Part Timer
  • 389 Posts
  • 131 Topics
  • 0 Solutions
Registered:

Oh ok is o2 going to do anything to fix it?

LGreenwood
Message 7 of 8
679 Views

jonsie
Level 94: Supreme
  • 93177 Posts
  • 609 Topics
  • 6967 Solutions
Registered: