Unwanted o2 marketing calls

Casper1 · ‎11-04-2019

Just wondering why I'm getting called by 01615072862 - which I've discovered is Marketing calls from you, when my contact preferencesin Myo2 are set to contact only by Email and text? This would seem to be a breach of your own Privacy Policy!

MI5 · ‎11-04-2019

@Casper1 yes, I get them too but apparently it's not O2 giving out my number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Casper1 · ‎11-04-2019

MI5 - the number 01615072862 is actually a marketing call from o2 themselves!!

Cleoriff · ‎11-04-2019

Same here. Just shows how little respect O2 have for your marketing preferences.

I just keep blocking the number(s)

Veritas Numquam Perit

Anonymous · ‎11-04-2019

I just block the numbers. I have my contact preferences set to no & they still do it

Bambino · ‎11-04-2019

@Casper1 This is not O2. This is a customer community. I will tag our admin to see if they can offer you an explanation as to why your preferences are being ignored. @Martin-O2 , @Marjo , @EmilieT

I DO NOT WORK FOR O2

EmilieT · ‎12-04-2019

Good morning @Casper1, and sorry to hear about those unwanted calls. I'd like to check on our end if we can find out more info for you on this. I'll need some additional details so will drop you a private message shortly - you'll be able to read it and reply to it by going into Messages at the top right of your page

Thanks everyone for the advice, and @Bambino for the mention!

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