I know naff all about iPhone so won't even try as I will get it wrong I am sure. The only thing I would touch on is imessage but don't know anymore than that.
We have some fellow members on here who are familiar with iPhone who will hopefully come back to you shortly with their thoughts.
Sorry I can't assist but don't want to waste your time ☺
You are more than welcome. Please keep checking back / watch out for your email alerts as we will do our best to assist you and hopefully find the solution you need.
You could try a reset by holding home button and power until you see the Apple logo on screen.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
