Hi, I received a text from someone I thought was O2, I didn’t realise at the time that it was a potential scam, on my notifications it came through as O2:UK so thought it was real, looked at my messages and this was the body of the text:
This is O2. We've noticed you're late paying another monthly Device Plan instalment of £39.12 (account number 1039118208). Before we turn off your calls and data, and add the £3.50 fee (as previously mentioned), we're giving you the opportunity to pay and stop this from happening. Pay securely using the following link
https://spp.o2.co.uk/p/ZD9OVMNV or call us free on 08001116121. If you are struggling to meet your ongoing monthly payment please talk to us on 202. If you have already paid this amount today please ignore this message.
Now I thought this text was legitimate for multiple reasons, the first being it knows about a conversation I’ve had with O2 recently and the second being it knows the exact unpaid balance, I didn’t think at the time I read it to check the account number or anything so I paid the sum through the link provided, it was only afterwards that I realised it was a potential scam, I realised that where it says the texters name it just said UK and when I went to look at the number it had come from, there was no number, I thought that was odd, I then went and checked the account number and found it wasn’t mine, I then did my checks on the number in the text and found it was a legit number but was being used by scammers, as a result I went to check my bank and noticed the transaction said O2UK Ltd when it normally just says O2 for a transaction, it was for the amount described, either way I reported my card lost and also put a lock on it to stop further transactions and hopefully the one that is still pending, I’m incredibly embarrassed by this situation and urge anyone who gets something like this to do their checks before making a payment like I foolishly did. This is either a legit paying method or it’s a scam, I honestly don’t know.
