Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Two O2 accounts have been fraudulently opened in my partner's name. Despite five calls to customer services she is still receiving demands for payment and the 'debt' has now been sold on to another company.1) what ID is required to open an O2 account...
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Having just been transferred to O2 from my virgin account could anybody help or advise me on accessing O2 . I have set up account yesterday and I can log in fine on both my mobile app and my laptop but if I go to access anything after logging in like...
So I’m going to narrow this down because I’m sick of typing it. (Another issue with o2 rubbish not working!) Blah blah been with o2 a while, bill always on time and paid etc never an issue. signed up for another contract simcard did not work in the d...
I was told to call 202... its been over 6 attempts. I first want to say how bad the service has been 2nd i want to say ive never felt like a priority or a valued customer. 3rd the actual system is shocking and god Awful I have one question that one h...
Some oddities noticed: 1. #port returns 2 Guides with the same content, confusingly:And2: #how or #guid or #myo2 or #app - none return the How-To guide for MyO2 or any other of the MyO2 app mini guides:What gives, @Breanna and @Martin-O2 - is the Sho...
Looks like Myo2 is borked again.. This is one of my Pay Monthly Numbers... It will even let me try and top up... Come on o2 get eveyone onto a single billing platform...
I know it's synced to my iPhone's phone number (before someone says that!) – but I just need to know how I can find out the actual phone number for my Apple Watch device? I've searched on the Watch itself, the Watch app on my iPhone, and on MyO2 on t...
Hi, everyone. Long term O2 customer coming to end of contract on July 7th. Looking to switch to the 12 month SIM with 30GB allowance and unlimited texts and calls for £8.00 pm. I'd like to keep my current number. If I sign up online and opt to keep m...
Has ANYONE had a texr supposedly from O2 starting *Be alert to fraud* and providing a six digit code to retrieve my O2 account? Very fishy, as I have not lost access to my O2 account...?
