Terrible service

Anonymous · ‎09-09-2023

Worst service I've ever come across staff in call centre don't know a thing and can't understand you and are completely useless and when they don't know how to deal with your query they just hang up on you. Website takes you in circles and just has alot of bull****** on it. ******ing terrible company

MI5 · ‎09-09-2023

@Anonymous

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎09-09-2023

Well worth the rant before disappearing from whence he came....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS