Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I was with O2 for a while a few years back but left because the coverage was dreadful in the Barry/Penarth area of Wales. O2 also seemed to be pitifully slow introducing things like WiFi calling and 4G VoLTE calling. On the other hand, the forum was ...
Hello all.I took out an agreement with Virgin for an 18 months fixed rate and they said my mobile had to be transferred to 02 which was a hassle in itself. They said it would be £25 a month fixed so why is this month now £27.92 a month. Though 02 sai...
Next Generation Text Relay (service) ( also referred to as, NGTR (NGTS)) is a service that helps members with hearing loss and/or speech impairment to make and receive calls. A relay assistant acts as an intermediary to convert speech to text and vic...
I'm coming off o2 from next month I hate virgin and not been able to log on the app since yesterday total pathetic service now good bye
Interesting Article on ISP Review, on o2 improving Customer Services and the ability to be served by the shopshttps://www.ispreview.co.uk/index.php/2022/04/mobile-operator-o2-uk-pledges-better-customer-service.html
So ive been told multiple times now that my returned device would be cancelled, spent another hour and 30 minutes yesterday just trying to get 2 incredibly simple things done, cancel the contract on the returned phone, get my number since my phone fo...
I just want to communicate to O2 that 1gb is by no means "more than enough data" I plan on running with my watch almost every day and listen to new or different music each time. On top of that, data is used for phone calls. Really I don't want to be ...
Hi everyone,Yesterday I seen my bill and I was like wat the hell.The bill went up literally £2.60pm due to inflation.So I requested a pac code.And I got a call bout 1/2 later from o2 retentions team.Asking did I receive my pac code and why did I requ...
Was talking to a 02 about my phone on Sunday and I'm very impressed with the knowledge from 02 helped me out so much 3 cheers for 02
ok so im starting to get warnings on my o2 bill for the last couple of months. yet the others are totally fine and the same email its sent from o2shop@o2.comand the full warning isBe careful with this messageGmail could not verify that it actually ca...
